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The site explained that this was down to most of the gentlemen who were active within her area “going on hold”, meaning they could no longer be contacted.
Searchmate offered to upgrade Aileen to its “Platinum” membership, a service via which customers are assigned their very own matchmaker who will proactively look for potential matches outside Searchmate’s client base.
After filling in the questionnaire, the man registered for the site and was delighted with the follow-up email he received.
It contained several profiles of highly promising matches all “waiting to contact him”.
It promises “affluent, educated men and women between the ages of 30 and 55, who are all looking for a long-term commitment.” It charges £180 a year for membership.
Another Telegraph Money reader, who does not wish to be named, turned to online dating after his relationship came to an end in February.
They were good-looking women in his local area with similar interests – world travel, theatre and cooking.
He didn’t hesitate to pay the £180 for 12 months’ membership as pretty much everyone he’d seen so far he would have gone on a date with, so there seemed to be a lot of potential for meeting someone special.
Online dating scams: new tricks that fleece victims of an average '£9,589' But in November last year, Aileen felt a growing sense of disappointment as five months had passed and she had yet to meet any men.But when he paid the money and logged back on, he was crushed to discover that not a single one of the profiles he’d been shown could be contacted.This was because they were “registered” and not “paying” members.In total, the site offered the man four suitable profiles “in his area” – none of which met his criteria.
One of them lived hundreds of miles away in Ireland and would be unreachable without an expensive ferry or plane journey.
When the man complained to Elite Singles, it refunded him without a fuss, as it has a 14-day refund policy.